Workplace Minute – Working Better

MINUTESome quick tips on how to work better:

  • Do one thing at a time
  • Know the problem
  • Learn to listen
  • Learn to ask questions
  • Distinguish sense from nonsense
  • Accept change as inevitable
  • Learn to be open to change
  • Admit mistakes
  • Say it simple
  • Be calm
  • SMILE!

Now put this knowledge into practice to improve how you work!

What does your non-verbal communication say about you?

I can’t express enough that it’s more than what you say, it is how you say it. It is in your tone, in your conviction within the message you are sending, and most importantly, in what the receiver of the message sees, your non-verbal message, your body language.

Dealing with people on a daily basis, and no shortage of people walking in and out of my office, I place reading non-verbal cues as the main focus of all conversations. Also through experience, it has become apparent that an individual’s non-verbal communication will determine the weight placed on what is being said. Non-verbal communication, body language, plays a huge role in conversation outcomes. Wordless signals hold just as much, sometimes more, weight and power than verbal messages.

What does this mean… in a nutshell?

The way you look, listen, move, and react tells the other person whether or not you care, if you’re being truthful, and how well you’re listening. When your nonverbal signals match up with the words you’re saying, they increase trust, rapport, and clarity. When they don’t, they generate mistrust, tension, and confusion.

Right now what is important is that you acknowledge not only the importance of your verbal cues, but your non-verbal cues as well. Every interaction requires preparation. When preparing, keep in mind, there are two messages being sent at all times, verbal and non-verbal. Be sure to lay out a plan for both.

The infographic below presented by American Express Open Forum lists 6 body language mistakes to avoid. Self-awareness is key. If any of the mistakes listed are habits you have picked up, take note and make appropriate corrections. Your body language could be the reason you are turned down for a promotion, even a raise.

Click on the infographic to view full size.


Workplace Minute – Email Etiquette

Xavi Esteve shares his thoughts on the 5 most important rules and protocols that exist in online communications. Here are his list of 5 rules to email etiquette.

The 5 rules to email etiquette:

  1. Keep it short
  2. Reply to all (when relevant)
  3. Descriptive subject
  4. Searchable emails
  5. Keep it organized

Read his breakdown, print his useful tool (link below) and use as a reference when you are preparing your next email.




Workplace Minute – Time Management

How do you spend your time each day?MINUTE

Below are some valuable tips on how manage your time better.

  • Create a daily plan and make a to-do list
  • Apply a time limit to each task
  • Use a calendar
  • Learn to say “No”
  • Target to be early
  • Set reminders
  • Focus
  • Block out distractions and don’t get sidetracked
  • Track the time spent
  • Prioritize
  • Delegate
  • Eliminate your time wasters
  • Cut off when you need to
  • Get a good night’s sleep

Start improving your time management skills today by making a plan using the tips provided.

Workplace Minute – Attitude

MINUTEAttitude is everything at the workplace. Employees with positive attitudes tend to be more productive than their counterparts. There are several benefits to having a positive work attitude, and just as many ways to cultivate a positive work attitude.

Here are some quick tips on how to keep your attitude in the workplace on check.

  • Take control of your attitude
  • Be solution-oriented, not problem-focused
  • Avoid whiners and complainers
  • Be constructive, productive, and pleasant; never criticize
  • Stay away from gossip

Most importantly, keep in mind the people your surround yourself with at the workplace play a significant role on your daily outlook!