The way you communicate has a significant impact on how you get on with people and get the things you want. Good communication skills can help avoid conflict and solve problems. They’re also important for making friends and having healthy relationships, which is why it is extremely important to acknowledge that everyone you speak to communicates differently.
I recently conducted a training and spent some time discussing communication styles and was intrigued by how engaged the participants were when we were discussing the topic. Often times we assume, in business and personal, that it doesn’t matter how you convey a message it should be understood in the way you deliver it. This is not always the case.
I provided a self-assessment exercise to the participants to determine their personal communication style. This is a great tool for everyone to use to build the foundation for improving their communication, an essential competency for professional and personal development, as communication is a transferable skill.
This assessment it is broken down into four (4) communication styles:
The Four Communication Styles:
|Style 1: WHAT||Style 2: HOW|
|Style 4: WHY||Style 3: WHO|
The purpose of this self-assessment is to help you to identify your communication style. Being aware of your own communication style can help you understand how your communication is perceived by others. By knowing your communication style and understanding the types of communication styles of people with whom you are working with, you can adjust the way you communicate to maximize the communication process.
To determine your communication style, take the Communication Styles: A Self-Assessment Exercise.
The instructions for the assessment is to select from each pair of attributes the one which is most typical of your personality. No pair is an either-or proposal. Make your choice as spontaneously as possible. It is important to know there is NO wrong answer. You shouldn’t have to think about the answer, rather, the selection should come to you automatically.
After you complete the assessment you can move on to the Scoring Sheet for the Communication Styles Assessment. To score the assessment you are to circle the items you have selected (the question number) and add up the totals for each style (one point per answer). Your total for the four styles should be forty (40). The style you score the highest will be your communication style. There have been cases where there has been a tie between two styles, that is okay. Read through the styles to determine which is a bit more like you, though, you are likely to have attributes from both styles.
After you score the assessment and pin-point your particular communication style, you can move on to the chart to review The Main Characteristics of Communication Styles. The main characteristics are broken down by
2) Content – people with this style talk about… and
3) Process – people with this style are…
This will provide more detail to your determined communication style.
And finally, the most important resource in the assessment is the Adjusting to Other Communication Styles guide. This guide will provide you the tools to communicate with other types of communication styles.
My communication style is ACTION, therefore, what I would do is consider the characteristics of an individual that I am trying to communicate with. I would determine under which style those characteristics fall, then I would use the tips under that characteristic type to communicate with the individual. The tips on “Adjusting to Other Communication Styles” clearly reflects the differences on how to communicate depending on the style.
You can find the assessment by clicking the below link:
If you have any questions regarding the assessment (instructions, scoring, etc.), you can select the “CONNECT” link above to send a direct email with your question and I will assist you.