Add some of these items to your Monday morning routine…
have a WONDERFUL Monday
and remember… there is always Tuesday!
How many of you have heard the quote, “Perception is reality.” There is a constant battle on the concept of this quote, however, perception is equated with reality for most practical purposes and guides human behavior in general.
How you carry yourself in an interview and in the workplace often defines to others (whether fact or not, solely based on perception), the type of worker you are or will be. It’s in how you communicate, your appearance, and your overall work ethic, that helps define your total package.
The below infographic “Professionalism in the Workplace” provides the results of a survey on Professionalism conducted by the Center for Professional Excellence at York College of Pennsylvania. Contributing to the survey was a sample HR professionals, undergraduates, and workplace managers
Take a look at the below infographic and see what characteristics you can brush up on to give the right impression!
Take 20 minutes to watch this great video from the TED Talks library by Social Psychologist, Amy Cuddy. In this video, Amy Cuddy shows how “power posing” — standing in a posture of confidence, even when we don’t feel confident — can affect testosterone and cortisol levels in the brain which configure your brain to basically be either assertive, confident and comfortable, or really stress-reactive and feeling sort of shut down. Also how power posing might even have an impact on our chances for success.
Click on the link below for video:
Did you know that for most people, emotional intelligence is more important than one’s intelligence in attaining success in not only their lives but careers as well? As individuals a lot of our success depends on our ability to read other people’s signals and react appropriately to them.
“Your EQ is the level of your ability to understand other people, what motivates them and how to work cooperatively with them.”
– Howard Gardner, Harvard theorist
What is Emotional Intelligence (EI)? Emotional intelligence (EI) refers to the ability to perceive, control and evaluate emotions. Peter Salovey and John D. Mayer, leading researchers on EI, defined emotional intelligence as the “ability to perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional meanings, and to reflectively regulate emotions so as to promote both better emotion and thought.”
“If your emotional abilities aren’t in hand, if you don’t have self-awareness, if you are not able to manage your distressing emotions, if you can’t have empathy and have effective relationships, then no matter how smart you are, you are not going to get very far.”
– Dr. Daniel Goleman, Ph.D, Psychologist
Breaking down Emotional Intelligence. Peter Salovey and John D. Mayer have been the leading researchers on emotional intelligence and proposed a model that identified four different factors of emotional intelligence.
Travis Bradberry, in his Forbes article titled “Emotional Intelligence – EQ” uses the below graphic by TalentSmart to explain that emotional intelligence is made up of four core skills that pair up under two primary competencies: personal competence and social competence.
As described by Travis Bradberry, personal competence is made up of your self-awareness and self-management skills, which focus more on you individually than on your interactions with other people. Personal competence is your ability to stay aware of your emotions and manage your behavior. Social competence is made up of your social awareness and relationship management skills; social competence is your ability to understand other people’s moods, behavior, and motives in order to improve the quality of your relationships.
For a more thorough and interesting overview of Emotional Intelligence, check out Travis Bradberry published Forbes article by clicking here.
Want to see more-or-less how emotionally intelligent you are? Take a short quiz provided by psychology.about.com to find out! Emotional Intelligence Quiz
Lastly, the “Emotional ID and You” infographic provided by eleraninginfographics.com created by the University of Maryland dives deeper into what emotional intelligence entails as well as why it’s important in the workplace.
Reference: Meyer, J.D., & Salovey, P. (1997). What is Emotional Intelligence? In P. Salovey & D.J. Slyter (Eds.) Emotional Development and Emotional Intellgence. New York: Basic Books.
One of my favorite shows on TV is Million Dollar Listing NY. Some may see this show simply as reality hogwash. Just a bunch of realtors, with the egos the size of a mammoth competing against each other for listings, however, from a personal development and professional development standpoint, one can learn invaluable lessons from this show.
For those readers that do not know what the Million Dollar Listing franchise is, it is a series that chronicles the professional and personal lives of real estate agents in NY and LA. It also gives viewers an inside look at the world of high-priced real estate in NY and LA.
In Million Dollar Listing NY, they follow three real estate agents, (left to right) Fredrik Eklund, Luis D. Ortiz and Ryan Serhant.
Fredrik Eklund (37) has closed over two billion dollars in residential real estate over the last 11 years. He works for Douglas Elliman, the largest real estate brokerage on the East Coast, alongside his business Partner John Gomes, together they run The Eklund Gomes Team at Douglas Elliman. Eklund is also the Founder of the most high-end residential real estate brokerage in Scandinavia, Eklund Stockholm New York with three offices and 50 employees.
Ryan Serhant (30) in less than 5 years has sold nearly one billion dollars in real estate. He works for NestSeekers International. Serhant’s motto “Expansion. Always, in all ways.” is fitting in that his real estate team has grown to include eight seasoned agents, allowing him to service clients all over the world. Ryan leads a team in NY and is currently expanding with a team in Los Angeles.
Luis D. Ortiz (27), the youngest of the bunch, has seven years experience in real estate. Luis has sold more than $100 million in residential real estate over the past three years. In August of 2013, Ortiz joined forces with Douglas Elliman and founded his own real estate Team – Ortiz & Co.
Now to why I find this show so fascinating…
With every sell, with every showing, even when these gentleman are simply walking down the street (or riding their bike) they walk with an air of confidence. They are an example of a walking brand. They are not just real estate agents in New York City, they are Fredrik Eklund, Ryan Serhant, Luis Ortiz. They don’t need your business, but you want their business! You want to create a brand that sells itself. These gentleman have created a pristine brand reflective of their passion, charisma, drive, integrity and hard work.
You may not be at the Eklund, Serhant, Ortiz level but as a professional you should always be considering YOUR professional brand. There really isn’t much of a difference between your personal and professional brand but for the sake of keeping this professional let’s focus on what matters to a potential employer, networking contact, or anyone who can help you find a job or grow your career. In today’s world we have two brand representations, our walking brand being how we carry ourselves and handle our business daily as well as our online presence. (Yep… that online presence thing again…) When a colleague, potential employer, or a networking friend researches you online, your professional brand is the culmination of information easily attained.
Next is passion… passion… PASSION! These three love what they do and it shows in their interaction with their clients and colleagues. Passion SELLS! You want to get the person you are interacting with as excited and as passionate with your vision as you are. Passion is one of the core sales competencies. Have you ever tried selling a product you don’t like, or maybe a product you don’t have complete faith in? Do you realize in interviews, in relationships, in networking, you are selling yourself? Now is a good time to ask yourself, do you know what it is you are trying to sell? What does your walking brand and online presence represent? Does it match your vision? Confidence comes into play here as well. Passion and confidence go hand-in-hand when selling your product. Not only do you have to be exciting but you have to be believable. You have to believe in yourself and the product to effectively convey your message to the receiver.
In Season 3, Luis has to take under his wing a client’s son, Todd, to help sell the family home. Todd had very little, if NO, real estate experience. To get the sale, and for the sake of reality show entertainment, Luis agreed to work with Todd on the listing. Rather than seeing it as an inconvenience, Luis approached it as an opportunity. He wanted to help Todd work towards his goal of becoming a good real estate agent.
In the episode, Luis takes Todd for a run around Central Park. This run was not for the sake of fitness, rather it was a run to teach a lesson. The lesson: do not take rejection personally. Luis had Todd run around and stop random people to give them his, what I call the 30 Second Elevator Pitch. Some people looked at him like he was insane, others ran faster and away from him and there was even a few that actually stopped and listened graciously. Luis’ goal was to get Todd out of his comfort zone. He wanted Todd to understand that it is okay to be rejected, it is not personal. One situation drops, you pick up and move on to the next. In life you have to keep it moving. In the real estate game, rejection is not personal, and it’s quite the norm.
Like every reality show, the formula is to throw in the drama and this show has no shortage of drama. If you look past that and observe the work ethic each of these gentleman have you can see a formula for success. It’s all about perspective. When I watch this show I focus on the formula, the drama just adds some extra fun to the tale. One cannot deny the success of these 3 men, take a look at their online presence if there is any doubt. You can learn a lot about them just from that!
One of the processes I see abandoned quite a bit in the workplace is Time Management. Granted, there are some jobs that random tasks “pop-up” and it is very difficult to manage every aspect HOWEVER it is not IMPOSSIBLE. The typical process is to squeeze as many tasks into your day as possible… so tell me… how often do you leave the office feeling like you accomplished anything using this process?
Not very often I’m sure…
Time Management is about simplifying how you work, making you more efficient, and most importantly relieving stress.
Take a moment to consider how you spend your time during the day and what you can do to make your processes more efficient?
Below is an infographic by bestmastersdegrees.com that provides tips, ideas, and strategies to make you more efficient.
We’re all familiar with goals. How often have you set a goal and you don’t exactly make it past the thought? *(Yep… I’m guilty of that as well.)
The goals we often set aren’t very structured. Most often all we really focus on is the result and not the steps on how to effectively reach our goal. We trek through the days just reminding ourselves of the general goal but nothing more.
Setting goals is important because it gives us a sense of direction. Essentially goals are like a road map that guides us to our destinations and allows us to track our journey.
SMART Goals are a simple tool used to form an actionable plan for results. They help improve achievement and success.
So what are SMART Goals?
S.M.A.R.T. is an acronym for Specific, Measurable, Achievable, Relevant, and Time-Based goals. SMART Goals state a desired future achievement and define exactly what the future state looks like and how it would be achieved and measured.
Let’s break down the acronym…
SPECIFIC: A specific goal has a much greater chance of being accomplished than a general goal. To set a specific goal answer the six “W” questions:
By answering these questions, your goals will be well-defined and focused. This will also provide enough detail so there is no indecision as to what needs to be done.
MEASURABLE: Establish concrete criteria for measuring the progress towards the attainment of each goal. A goal is measurable when it is easy to determine if it has been accomplished.
ACHIEVABLE: One of the biggest mistakes people make while setting goals is that they set unattainable goals. Goals should be set high, but they must also be realistic.
RELEVANT: Your goals should be important to YOU. Goals should be important to the work and focus on results. A goal must represent an objective toward which you are both willing and able to work.
TIME-BASED: Any effective goal MUST have a target date. Make sure each goal has a specific time frame for completion. A goal should be grounded within a time frame. With no time frame there is no sense of urgency.
Seems like a lot of work huh? Well things worth waiting for don’t come easy! Let’s break down the benefits of creating SMART Goals.
SMART Goals provide a structured approach to the planning, implementation and monitoring of your goals progress and success. Creating SMART Goals give you a sense of control. With the specific details, it is easier to visualize what success will look like and also gives you a clearer sense of time as to when you will potentially reach the success of your goal. Typically large goals are overwhelming, but when you break them down into smaller [SMART] goals it makes it easier to visualize, and it improves your confidence in having the ability to reach the larger goal (even if in smaller steps)!
Remember, you can’t manage results but YOU CAN manage the process.
Work SMART’er, not harder.
Here is a tool provided by SparkPeople.com to assist you in laying out your first SMART Goal. Click here to access the SMART Goal-Setting Worksheet.
Now carry on… get started on those SMART Goals TODAY!
-Setting Smart Goals. (n.d.). Signal Hill. Retrieved May 19, 2014, from http://www.signalhillspot.com/work/setting-smart-goals.555086
-How to Set and Reach SMART Goals. (n.d.). SparkPeople. Retrieved May 19, 2014, from http://www.sparkpeople.com/resource/motivation_articles.asp?id=1794&page=2