Workplace Minute – Attitude

MINUTEAttitude is everything at the workplace. Employees with positive attitudes tend to be more productive than their counterparts. There are several benefits to having a positive work attitude, and just as many ways to cultivate a positive work attitude.

Here are some quick tips on how to keep your attitude in the workplace on check.

  • Take control of your attitude
  • Be solution-oriented, not problem-focused
  • Avoid whiners and complainers
  • Be constructive, productive, and pleasant; never criticize
  • Stay away from gossip

Most importantly, keep in mind the people your surround yourself with at the workplace play a significant role on your daily outlook!

18 Ways To Be More Positive At Work [Infographic]

We all want to wake up Monday morning and start our week in a positive state of mind, however sometimes, that seems like an impossible feat. Positivity is heavily contagious and it is a proven fact that if you are more positive, people around you will become positive as well. The reality is positivity has to come from within and it’s something that has to be nurtured and constantly added to. It is a mindset change, not just a “for the moment” attitude adjustment. This applies not only to the workplace but to your personal life as well.

Being that this is a workplace blog, how can we get more positive at work? An infographic provided by cmd provides a few pointers in “18 Ways To Be More Positive At Work”. 

Use these wonderful pointers as a guide to get your work week started on the right foot!

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“It is what you say, it’s also the way that you say it.”

Take 9 minutes to watch this great video from the TED Talks library by Julian Treasure, the chair of the Sound Agency, a firm that advises worldwide businesses on how to use sound. In this video, Julian Treasure demonstrates the how-to’s of powerful speaking — from some handy vocal exercises to tips on how to speak with empathy. A talk that might help the world sound more beautiful.

Click on the link below for video:

Julian Treasure: How to speak so that people want to listen

What “Million Dollar Listing NY” can teach you about professional development…

One of my favorite shows on TV is Million Dollar Listing NY. Some may see this show simply as reality hogwash. Just a bunch of realtors, with the egos the size of a mammoth competing against each other for listings, however, from a personal development and professional development standpoint, one can learn invaluable lessons from this show.

For those readers that do not know what the Million Dollar Listing franchise is, it is a series that chronicles the professional and personal lives of real estate agents in NY and LA. It also gives viewers an inside look at the world of high-priced real estate in NY and LA.

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In Million Dollar Listing NY, they follow three real estate agents, (left to right) Fredrik Eklund, Luis D. Ortiz and Ryan Serhant.

Fredrik Eklund (37) has closed over two billion dollars in residential real estate over the last 11 years. He works for Douglas Elliman, the largest real estate brokerage on the East Coast, alongside his business Partner John Gomes, together they run The Eklund Gomes Team at Douglas Elliman. Eklund is also the Founder of the most high-end residential real estate brokerage in Scandinavia, Eklund Stockholm New York with three offices and 50 employees.

Ryan Serhant (30) in less than 5 years has sold nearly one billion dollars in real estate. He works for NestSeekers International. Serhant’s motto “Expansion. Always, in all ways.” is fitting in that his real estate team has grown to include eight seasoned agents, allowing him to service clients all over the world. Ryan leads a team in NY and is currently expanding with a team in Los Angeles.

Luis D. Ortiz (27), the youngest of the bunch, has seven years experience in real estate. Luis has sold more than $100 million in residential real estate over the past three years. In August of 2013, Ortiz joined forces with Douglas Elliman and founded his own real estate Team – Ortiz & Co.

Now to why I find this show so fascinating…

With every sell, with every showing, even when these gentleman are simply walking down the street (or riding their bike) they walk with an air of confidence. They are an example of a walking brand. They are not just real estate agents in New York City, they are Fredrik Eklund, Ryan Serhant, Luis Ortiz. They don’t need your business, but you want their business! You want to create a brand that sells itself. These gentleman have created a pristine brand reflective of their passion, charisma, drive, integrity and hard work.

You may not be at the Eklund, Serhant, Ortiz level but as a professional you should always be considering YOUR professional brand. There really isn’t much of a difference between your personal and professional brand but for the sake of keeping this professional let’s focus on what matters to a potential employer, networking contact, or anyone who can help you find a job or grow your career. In today’s world we have two brand representations, our walking brand being how we carry ourselves and handle our business daily as well as our online presence. (Yep… that online presence thing again…) When a colleague, potential employer, or a networking friend researches you online, your professional brand is the culmination of information easily attained.

Next is passion… passion… PASSION! These three love what they do and it shows in their interaction with their clients and colleagues. Passion SELLS! You want to get the person you are interacting with as excited and as passionate with your vision as you are. Passion is one of the core sales competencies. Have you ever tried selling a product you don’t like, or maybe a product you don’t have complete faith in? Do you realize in interviews, in relationships, in networking, you are selling yourself? Now is a good time to ask yourself, do you know what it is you are trying to sell? What does your walking brand and online presence represent? Does it match your vision? Confidence comes into play here as well. Passion and confidence go hand-in-hand when selling your product. Not only do you have to be exciting but you have to be believable. You have to believe in yourself and the product to effectively convey your message to the receiver.

In Season 3, Luis has to take under his wing a client’s son, Todd,  to help sell the family home. Todd had very little, if NO, real estate experience. To get the sale, and for the sake of reality show entertainment, Luis agreed to work with Todd on the listing. Rather than seeing it as an inconvenience, Luis approached it as an opportunity. He wanted to help Todd work towards his goal of becoming a good real estate agent.

In the episode, Luis takes Todd for a run around Central Park. This run was not for the sake of fitness, rather it was a run to teach a lesson. The lesson: do not take rejection personally. Luis had Todd run around and stop random people to give them his, what I call the 30 Second Elevator Pitch. Some people looked at him like he was insane, others ran faster and away from him and there was even a few that actually stopped and listened graciously. Luis’ goal was to get Todd out of his comfort zone. He wanted Todd to understand that it is okay to be rejected, it is not personal. One situation drops, you pick up and move on to the next. In life you have to keep it moving. In the real estate game, rejection is not personal, and it’s quite the norm.

Like every reality show, the formula is to throw in the drama and this show has no shortage of drama. If you look past that and observe the work ethic each of these gentleman have you can see a formula for success. It’s all about perspective. When I watch this show I focus on the formula, the drama just adds some extra fun to the tale. One cannot deny the success of these 3 men, take a look at their online presence if there is any doubt. You can learn a lot about them just from that!

Do you know or work with a disengaged employee?

Complaining, gossiping and making excuses are just a few of the worst traits of a disengaged employee.  These employees can suck the energy out of the room, can be extremely difficult to work with, and are harmful to an organization.

This infographic, which describes 13 personality traits of a disengaged employee, was crafted with love by Officevibe, the employee engagement platform that helps managers see the Return on Investment (ROI) of company culture while making employees happier and more motivated at work.

Something to note is this infographic also describes the personality traits of a bad employee. You can repair a disengaged employee, bad employees often are not repairable. In any event, any employee who carries the below listed traits should be counselled and if their performance does not improve, it may be best to let them go.

Take a look at the below personality traits of a disengaged employee and determine if you know of or work with any disengaged employees and think about how they affect your department and/or workplace.

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References:
-13 Personality Traits of a Disengaged Employee [Infographic]. (n.d.). Officevibe. Retrieved June 18, 2014, from http://www.officevibe.com/blog/infographic-disengaged-employees

Monday Motivation

Free yourself from negativity and take the word “can’t” out of your vocabulary.  Just thinking you “can’t” do something immediately affects you negatively and hinders your growth.

You are capable of doing anything you put your mind to, you just have to be willing to plan and work for it.

So today, right now, we are going to remove this word for good. From now on, there is nothing you can’t do!

Happy Monday!

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If you think your words don’t matter, you’re wrong…

“Language shapes our behavior and each word we use is imbued with multitudes of personal meaning. The right words spoken in the right way can bring us love, money and respect, while the wrong words—or even the right words spoken in the wrong way—can lead to a country to war. We must carefully orchestrate our speech if we want to achieve our goals and bring our dreams to fruition.”

—Dr. Andrew Newberg, Words Can Change Your Brain

Words have incredible power on our lives. They have the ability to inspire, motivate, and persuade or discourage, dismiss, and dissuade. By changing the words you consistently use to describe the emotions of your life, you can instantly change how you think, feel and how you work and live.

This week, take an inventory and pay attention to the words you use. Are you using words that lift up or tear down? Evaluate the message you are delivering with your words and tweak where necessary. Make sure to remove the negativity and use POSITIVE words and phrases.

This simple task can immediately transform your attitude and most importantly, your quality of life!

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